Frequently Asked Questions
Answers for some common questions.
Do you have an hourly rate?
Our services are catered to our clients needs, timeframes and functionality. Every project is different so we normally handle projects at a fixed rate. With that said, we do offer a retainer package in which you can purchase design time hourly and use it whenever you’d like for say, a new business card design, a new brochure design, website updates, etc.
Our current hourly rate for clients on our maintenance plan is $95/hour and for clients not enrolled in a maintenance plan $125/hour. Hours are billed in 15-minute increments.
How do you handle payments?
Most projects are handled with an investment of 50% up front and 50% upon completion. Payment must be made in full before items are sent to print or published to web. For projects on a larger scale, I offer payment options in a 30%, 30%, 40% time sensitive agreement. Check is preferable, but Visa, Mastercard and Discover are accepted.
What all services do you offer?
Web design projects start with your online goals. I listen intently to your needs and questions then develop a vision as to how your website will look, how it will engage your clientele and more importantly, how it will represent you well. If it’s your first time working with a developer to build your website, no worries, my goal is to make the process personalized and uncomplicated to give you the best design experience possible.
The logo design process starts with research. I find out about your business, your goals, your vision and then I look at your competition. Once I find the elements that will set you apart, then I hit the drawing board. Most items are sketched out to find the right design elements and shape arrangement, then the top designs are taken to digital format where they really come to life. You’ll receive jpegs of the first mock ups via email. Once the design is approved, you’ll receive a full logo package with different file formats for web and print.
The print design process is similar to that of the logo design process. I look at your needs and work toward designing creative materials that represent you well. Initial designs are sent via email for edits and approval. The editing process continues until the product design is completed to satisfaction. All files are then finalized, formatted and ready to be sent to print.
Our current hourly rate for clients on our maintenance plan is $95/hour and $125/hr for clients not enrolled in a maintenence plan. Hours are billed in 15-minute increments.
How long would my project take to complete?
For web design, pending clear communication and all information provided at the start of the project, I try to get the homepage and a few sub pages ready for review within 15-30 days. Once the design and layout is approved, then I move forward with the rest of the site. The majority of my website design projects last between 30-60 days.
For print design, I let you know when I plan to jump on the project then the initial design mock ups are sent within 72 hours unless stated otherwise. You’ll receive jpeg images via email to view for any input, adjustments or corrections you may have. That process continues until the design is completed and ready for print.
Do you actually do the printing?
If you're ready to get started on a project or you just have some questions,
we're ready to talk.